FAQ

General

GDPR policy

In connection with the new european GDPR Law,  we hereby describe how we use and save personal information that you provide to us.

Vind o Vatten collects information on participants in the form of e-mail address, telephone number and age of any accompanying children in connection with notifications to sailing courses and sailing charters, and in some cases – when staying overnight on the ship where the shipowner is responsible if something happens to the participants – including social security numbers and special food requirements / allergies. If you are about to attend a sailing course, we ask for information about your previous sailing experience to ensure that you register for the right course. All personal data are kept password protected at Vind o Vatten and are never shared with any third party without expressed permission from the person concerned.

We save data from previous participants in our accounting program, as many of our customers are frequent. We also send out newsletters a few times a year to those who has shown interest in Vind o Vatten and to inform about upcoming events. The newsletters can easily be canceled if you no longer wish to receive information from us.

We have frequent contacts with customers via mail and / or sms in connection with reservation. These conversations are saved to be able to easily reconnect to previous customers. If you want to delete all previous history of your contact with us, tell us and we will of cause do so.

 


What comforts do you offer onboard?

The boat is equipped with six comfortable berths, 2 m long, divided into three separate spaces. If you stay overnight you are offered a cupboard to store your things. There is bedding for all overnight guests.

In the cabin there is a large table and comfortable seating for up to 8 persons.

Navigation equipment includes triple gps.se, wind instruments, depth sounder log and autopilot, and there is some opportunity to recharge PC and mobile phone. TV however, we do not have. Nature is in charge here…

The yacht has a toilet in a separate space, which also has a shower. But it is much easier to take a shower in the cockpit, where you also find a hose with hot and cold water – nice after a dip in the sea. There is a heater, and drying cabinet for wet clothes, so you will never freeze. The kitchenette has complete facilities with cooker, oven, fridgeand sinks with hot and cold running water.

 

 


How do I get to you?

By car from Stockholm:  Take Highway 73 from Stockholm (from the city via Skanstull ) towards Nynäshamn . Take exit Dalarö after about 20 km, continueDalarövägen until the road ends at a T-junction. To get to Asfatshamnen turn right here and then first turn to the right again towards the harbor. You can park in the harbor. Walk to the far end, the boat is at the pier on place nr 12.

If you go by municipal sevice, take the commuter train to Handen (leaves from platform 13-14 at Stockholm Central Station, towards Nynäshamn/Västerhaninge) and from there bus 839 towards Dalarö / Smådalarö. Get off at Dalarö Torg if you’re going to Askfatshamnen . Walk across the square and continue on Linnévägen until it goes into a walkway and a staircase down to the water. Turn left and follow the water toward the harbour. NOTE: if you are traveling on a weekday afternoon , you can take bus 869 from subwaystation Gullmarsplan to the same stops! Please refer to  sl.s travel planner for your itinerary time schedule!


Do you have bareboats for rent?

There is currently no possibilities to rent a bareboat from Vind o Vatten.


Can I bring children onboard?

Children older then age 5 are welcome! Children must be looked after by accompanying adults onboard, not to get injured. I have life wests for children onboard, but you need to bring rainwear.


For how long have you been in business?

I have cruised the Stockholm Archipelago of Stockholm since I was a child. With my own boat, I have worked as a professional sail instructor since 1987, starting after a long  sailing voyage to the Caribbean. In 2006 I started my own business Vind o Vatten, focusing on sailing tours and private sailing courses for families and groups. You can read more about me and the story behind Vind o Vatten under About/Birgitta, skipper.


Do I need previous experience?

Not at all! You are welcome regardless of previous experience. If you wish, we will teach you the basics. Feel free to try out different tasks on board, as to be at the helm, handling the sheets and navigate. That’s what makes the experience much more meaningful. You are sailing with a skipper who has taught beginners to sail since 1987!


Important

What to think about when I stay overnight onboard?

The boat has two separate cabins with two berths each, and a lounge with two comfortable full-length berths. There are pillows, comforters and mattress pads on board, and you bring your own sheets and pillow cases, unless otherwise indicated. If you bring your sleeping bag, you should also bring a bed sheet. All berths have full length (2m).


How to dress and what equipment is needed?

Bring clothes according to the weather and a little more if it’s chilly. It is a good idea to bring hat and gloves in spring and autumn. Bring comfortable clothes and soft-soled shoes that do not rub off. During wet weather or high winds, it can be useful to have boots or waterproof shoes. Life jackets, sailing gloves and full rain gear are avilable on board in all adult sizes. Even kids life jackets are provided, but please state your child’s weight. Waterproof clothing for children shorter than 150 cl you should bring. If you forget your sunglasses and sunscreen, there is plenty to loan on board. Your camera is of course enjoyable to bring!


Insurance and cancellation

Do I need an insurance?

The company has a charter insurance covering severe accidents and fatalities, and if you lose expensive equipment. We recommend that you have a valid accident insurance. You also have the option of booking a special cancellation insurance through us, which applies if you get sick or have another serious impediment with short notice.


Can I cancel my booking?

You can order a special cancellation at a cost of 6% of the event price that enables you to cancel at any time and for almost any reason up to the event date. Without cancellation insurance the paid-in contribution is not refunded.


Payment

Can I cancel my booking?

You can order a special cancellation at a cost of 6% of the event price that enables you to cancel at any time and for almost any reason up to the event date. Without cancellation insurance the paid-in contribution is not refunded.


How do I use my gift card?

You send me your gift certificate or voucher in connection with booking your sailing tour. If booking is made less than a week before the sailing, you can bring gift cards / vouchers to the event.

Send to Vind o Vatten, Nämdövägen 5, 137 71 Dalarö.


When do I make my final payment?

If you booked well in advance, the final payment is made one month before the event starts. If you booked later, the entire sum is to be paid directly. If you booked less than one week before the event, you can pay on the spot. We accept credit cards.


Do I pay a deposit?

In some cases you need to pay a deposit in advance. This applies when you book directly with us, and booking more than a month in advance. The deposit means you are guaranteed a place on board. You will be notified when you book if you are going to pay a deposit or if full amount must be paid at one time.


Weather

Do you cancel the sailing in case of heavy weather?

Sailing is an activity that is obviously affected by the weather, that’s the main idea. For the most part, I can adjust the route and the sail area to the strength of the wind. But, of course if, on arrival, the wind is blowing so hard that the weather makes it impossible to start, you are offered to reschedule the tour to another date, ie we offer performance guarantee.


Do you cancel sailing in case of rain?

No. But I do have very good rain gear for everyone so your experience will be something special even if it is raining.